Terms of service

Terms of Service

Last Updated: August 28, 2026

Welcome to Hangivo. These Terms of Service govern your use of our online store and your purchase of products from Hangivo.

By accessing our website, browsing our products, or placing an order, you agree to comply with these Terms of Service.

If you do not agree with these terms, please do not use our website or purchase products from our store.

1. About Hangivo

Hangivo is an online retail store established in 2022, offering practical household products, including adhesive hooks and home organization solutions.

Our business address is:

306-1855 Nelson St
Vancouver, BC V6G 1M9
Canada

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not use our website to:

Violate applicable laws or regulations.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Submit fraudulent or misleading information.
Abuse, copy, or misuse website content without permission.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing, and other information displayed on our website are accurate.

However, minor variations may occur due to differences in displays, lighting, manufacturing batches, measurements, packaging, or other factors.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Product Availability

Product availability may change without notice.

We reserve the right to limit quantities, discontinue products, or refuse an order where necessary.

If an order cannot be fulfilled after purchase, we will make reasonable efforts to notify the customer and provide an appropriate resolution, which may include a refund.

5. Pricing

Prices displayed on our website are subject to change without notice.

While we make reasonable efforts to maintain accurate pricing information, errors may occasionally occur.

If a significant pricing error affects an order, we reserve the right to contact the customer before fulfillment or cancel the affected order and issue an applicable refund.

6. Orders and Payments

When you place an order, you are responsible for providing accurate billing, shipping, and contact information.

You authorize Hangivo and its payment providers to process the applicable payment for your purchase.

An order confirmation does not necessarily guarantee that an order will be fulfilled if circumstances arise that prevent fulfillment.

7. Shipping

Hangivo provides free worldwide shipping on eligible orders.

Our standard estimated delivery time is approximately 7–10 business days.

Delivery times are estimates and may vary due to factors outside our reasonable control, including carrier delays, customs procedures, weather, public holidays, incorrect addresses, or other transportation disruptions.

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

Eligible customers may request a return or refund within 30 days of receiving an order, subject to the conditions described in our Return & Refund Policy.

By purchasing from Hangivo, you acknowledge and agree to our Return & Refund Policy.

9. Intellectual Property

All website content, including text, graphics, logos, product descriptions, photographs, designs, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, hosting providers, and other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, Hangivo will not be responsible for losses arising from circumstances beyond our reasonable control, including shipping delays, carrier interruptions, technical failures, or events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited under applicable law.